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OIG Report – Phoenix 8-26-2014

FOR IMMEDIATE RELEASE August 26, 2014 VA Outlines Actions Taken to Improve Access to Care, Implement Recommendations from the Office of Inspector General WASHINGTON – The Department of Veterans Affairs (VA) Office of Inspector General (OIG) today released the final report of its review of systemic issues with patient scheduling and access issues at the Phoenix VA Health Care System (PVAHCS). VA concurred with the recommendations in the final report and, in many cases, has already implemented action plans and made improvements that respond to the OIG’s recommendations. “We sincerely…